Contact

Contact Xeluravo Customer Support

We can assist with product questions, order information, shipping updates, returns, refunds, and other questions about your shopping experience.

Store Information

Store Name: Xeluravo
Website: https://xeluravo.com
Email: hello@xeluravo.com
Phone: 940-798-4407
Mailing address on file: 1609 Obrig Ave, Guntersville, AL 35976, United States

Customer Service Hours

Monday–Friday: 9:00 AM–5:00 PM Pacific Time
Saturday: Closed
Sunday: Closed
U.S. public holidays: Closed

We aim to respond within 1–2 business days.

Order Support

For questions about an existing order, include your order number and the email address used at checkout.

Returns and Refunds

To request a return, exchange, or refund, email hello@xeluravo.com before sending an item back. Our team will review your request and provide instructions, including the designated return address where applicable. Please refer to our Return & Refund Policy for eligibility requirements and processing times.

General Inquiries

For product availability, payments, or store policies, contact our support team by email.