Terms of service

Last Updated: October 26, 2026

Welcome to Xeluravo.

These Terms of Service govern your use of https://xeluravo.com and purchases made through our online store.

1. General Information

Xeluravo is an independent online retailer offering outdoor equipment, drinkware, coolers, and lifestyle accessories.

By accessing our website or placing an order, you agree to these Terms of Service, subject to applicable law.

2. Products and Availability

We make reasonable efforts to provide accurate product descriptions, images, specifications, pricing, and availability information.

Product appearance may vary slightly depending on display settings.

We reserve the right to correct inaccurate information and update product listings when necessary.

3. Pricing and Payments

All prices are displayed in U.S. dollars unless otherwise indicated.

Applicable shipping charges and taxes are displayed during checkout.

Payments are processed through the available payment methods offered on our website.

4. Orders

Orders are subject to product availability and successful payment confirmation.

If an item becomes unavailable after an order has been placed, we will contact the customer and offer an appropriate resolution, including a refund.

5. Shipping and Delivery

Orders are typically processed within 1–3 business days.

Estimated shipping transit time is 5–8 business days within the contiguous United States.

Orders of $99 or more qualify for free standard shipping. Orders below $99 incur a $6.99 flat shipping fee.

Please refer to our Shipping Policy for complete details.

6. Returns and Refunds

You may request a return for eligible items within 30 calendar days after your order is delivered. Once your return is authorized, please ship it within 14 calendar days of receiving our return instructions.

Refund eligibility, return shipping costs, and refund processing times are explained in our Return & Refund Policy.

7. Product Information and Intellectual Property

Product descriptions, images, and other website materials are provided for shopping and informational purposes.

All applicable intellectual property rights remain with their respective owners.

Unauthorized reproduction of content owned by Xeluravo is prohibited.

8. Product Use and Safety

Customers should follow all applicable product instructions, warnings, and safety recommendations.

Nothing in these terms limits consumer rights that cannot lawfully be excluded.

9. Privacy

We collect and process personal information in accordance with our Privacy Policy.

10. Changes to These Terms

We may update these Terms of Service when necessary. Changes will be published on this page.

11. Contact Information

Xeluravo

Website: https://xeluravo.com

Email: hello@xeluravo.com

Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM Pacific Time